WEBCAST:
Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.
ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EBOOK:
In this E-Guide, we explore the market for APM tools, their role as part of a wider security strategy and look at how APM should be tied to business metrics.
WHITE PAPER:
Monitoring tools are often used today in order to view the true impact of events. Access this case study white paper that explains how Playtech, a gaming software company, relies on monitoring tools to ensure uninterrupted, high quality service.
WHITE PAPER:
This white paper explores how onboarding optimizes the value of new employees and describes evidence-based best practices that hiring managers should follow to fuel onboarding success.
BROCHURE:
This resource introduces the Gartner Sourcing & Strategic Vendor Relationships Summit – an IT sourcing event that offers insight to help you adjust and optimize your sourcing strategy in today's digital age.
WEBCAST:
This video case study explores Del Monte Foods' cloud strategy – including why the food production company decided to move to the cloud and how it alleviated its cloud concerns.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
VIDEO:
This brief video discusses how John Wiley & Sons handled the transition from traditional publishing to the digital frontier, and how they stayed on top of their data analytics from day one. Watch now to see their business hurdles, and how they overcame them.
