ITSM Reports

CIO Trends #5
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress.
Posted: 08 Feb 2021 | Published: 29 Jun 2017

TechTarget ComputerWeekly.com

Benelux Salary Survey 2016/2017
sponsored by TechTarget ComputerWeekly.com
EGUIDE: he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180.
Posted: 08 Feb 2021 | Published: 08 Jun 2017

TechTarget ComputerWeekly.com

The Modern Approach to ITSM: Autonomy With Alignment
sponsored by Atlassian
ESG SHOWCASE: According to recent Enterprise Strategy Group (ESG) research, writes Senior ESG Analyst Jon Brown, 98% of organizations using traditional ITSM models report significant challenges. Read this ESG Showcase to consider, instead, the anatomy of modern ITSM and gain guidance on implementation next steps.
Posted: 22 Aug 2023 | Published: 22 Aug 2023

Atlassian

Inside Nordic startup hubs
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, discover how the Nordic tech startup scene could rival the US's Silicon Valley. We also take a close look at some of the hubs on offer, with features on Google's investment in Finland, Sweden's hubs in Stockholm and Malmo, as well as Denmark's capital Copenhagen. And don't forget Norway, who's on a mission to rival its neighbours.
Posted: 08 Feb 2021 | Published: 22 Aug 2019

TechTarget ComputerWeekly.com

AIOps Takes the Lead on Root Cause Analysis
sponsored by ServiceNow
ESSENTIAL GUIDE: Of all the recent developments in the IT operations sphere, automated root cause analysis is one that has many enterprises salivating. But despite the obvious interest around AIOps, many IT monitoring vendors are hesitant about jumping on the bandwagon. Keep reading to hear what you could stand to gain from AIOps.
Posted: 03 May 2019 | Published: 02 May 2019

ServiceNow

Computer Weekly – 22 September 2015: How cloud technology helps kittens
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the CIO at the UK's leading animal charity, the RSPCA, about how her cloud-first strategy is helping animal welfare. Microsoft is ending support for older version of Internet Explorer – we assess the implications. And we ask the experts about the best practice in mobile security. Read the issue now.
Posted: 21 Sep 2015 | Published: 21 Sep 2015

TechTarget ComputerWeekly.com

ITSM Essentials Guide: How AI is changing ITSM, the service desk
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn how ITSM technologies augmented by AI capabilities are being utilized across the IT stack – from helpdesk management to network automation.
Posted: 29 Jan 2020 | Published: 29 Jan 2020

ServiceNow

Assembling Your IT Management Toolkit
sponsored by Kollective Technology, Inc.
EGUIDE: An old saying proclaims that a tool is only as good as the hand that wields it. Unfortunately for IT, the opposite is true when it comes to systems management. Without the right set of tools, your system management capabilities can be severely limited. Click to learn how to strategize your IT tool selections based on the capabilities you need most.
Posted: 29 May 2018 | Published: 24 May 2018

Kollective Technology, Inc.

ITSM Essentials Guide: Service desk, service catalog 21st century style
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.
Posted: 27 Jan 2020 | Published: 27 Jan 2020

ServiceNow

Working with the Kubernetes Configuration to Deploy Containers
sponsored by Diamanti
EGUIDE: In this expert guide, Alan Earls, contributor to SearchITOperations.com, walks you through using the Kubernetes configuration for container deployment. Inside, you'll find expert instruction on properly applying Kubernetes' nodes, pods, schedulers, and volumes to bypass orchestration challenges, and more.
Posted: 27 Feb 2018 | Published: 19 Feb 2018

Diamanti