Online Customer Support Software Reports

SearchBusinessAnalytics.com E-Guide: Implementing Self-Service BI
sponsored by Jaspersoft
EGUIDE: In this E-Guide, readers will learn some of the key mistakes companies make when implementing self-service BI, as well as how to avoid these with an eight-step model.
Posted: 12 Mar 2012 | Published: 12 Mar 2012

Jaspersoft

Cisco Intelligent Automation for Cloud
sponsored by Cisco Systems, Inc.
DATA SHEET: This data sheet explains how cloud computing can help IT deliver critical business services more quickly and inexpensively. Find out what steps companies will have to take to embrace this new IT model.
Posted: 29 Jul 2011 | Published: 28 Jul 2011

Cisco Systems, Inc.

Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

Self-Service Data: Bridge the Gap Between Business Agility and Governance
sponsored by Datawatch Corporation
RESOURCE: This resource brings research to the table, regarding self-service preparation tools. From collecting and keeping data in a searchable fashion to using the right platform to gain valuable insights, this resource is a must-read for anyone looking to get into the self-service analytics game.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

Datawatch Corporation

Using Oracle BI with Oracle E-Business Suite
sponsored by Noetix Corporation
WEBCAST: This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings.
Posted: 18 Aug 2008 | Premiered: Aug 18, 2008

Noetix Corporation

SQL Server 2012: New capabilities and benefits
sponsored by Dell EMC and Microsoft
EGUIDE: If SQL Server 2008 R2's self-service business intelligence (BI) features made the release appealing to business users, then the data quality, analysis, and master data management capabilities that give IT more control over self-service BI in SQL Server 2012 will make this latest release attractive to DBAs. Read this expert e-guide to learn more.
Posted: 19 Jun 2012 | Published: 24 May 2012

Dell EMC and Microsoft

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Context-Aware Tech Senses, Responds to Customer Needs
sponsored by TechTarget Content Management
EBOOK: This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
Posted: 19 Apr 2016 | Published: 15 Apr 2016

TechTarget Content Management

Secrets of Successful Self Service BI
sponsored by TechTarget Business Analytics
WHITE PAPER: In today's fast-paced atmosphere, consumers want their information to be available instantly. View this white paper to learn more about how you can give business users easy-to-use BI tools and let them complete their own data anaylsis and reports. Find out how you can provide BI teams the use of self-service applications by reading this resource.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

TechTarget Business Analytics

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation