RESEARCH CONTENT:
Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.
EGUIDE:
This E-Guide from MicroScope.co.UK explains why leveraging the proper monitoring tool can make or break your business. In addition, discover why updating your services portfolio to include mobile management can help you drive business profits, gain customers, and increase efficiency.
EGUIDE:
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
EGUIDE:
This expert E-Guide provides considerations you should keep in mind when moving to the cloud – especially when it comes to security and risk tolerance – and offers expert advice on how to foster cloud adoption in your enterprise.
WHITE PAPER:
This short white paper explores a MSP focused backup and recovery service with intelligent backup framework which addresses application and server virtualization backup and recovery requirements.
EGUIDE:
According to industry hiring gurus, 50% of a company's success attributes to the talent in the organization, so absorbing a few best practices for hiring can go a long way. In this expert e-guide, hiring expert Michael Schmidtmann details the 7 mistakes that MSP hiring managers make in recruiting salespeople and explains how to avoid them.
WHITE PAPER:
In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
PRESENTATION TRANSCRIPT:
There is a current movement to cloud-based backup for MSPs. Why cloud backup and why now? In this transcript of the "Navigating Your Way Through the Fog of Cloud-Based Backup" video, learn about the considerations for buying into cloud backup.
WHITE PAPER:
This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
