WHITE PAPER:
As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
WHITE PAPER:
This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
EGUIDE:
This expert e-guide explains the benefits of testing software in cloud environments. Read this and gain tips for cloud testing, including ensuring a plan is in place in case of an interruption to service, learning the differences between testing in private and public clouds, exploring the risks of moving to a cloud-based testing solution and more.
CASE STUDY:
Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.
WHITE PAPER:
If application performance management isn't at the top of your businesses to-do list, it should be. No matter how well-designed your app is, if performance is sluggish end-users won't use it. Read on to learn about a performance management strategy top companies are leveraging, its business value, and more.
CASE STUDY:
In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.
TRIAL SOFTWARE:
Rational Functional Tester provides test teams with automated testing capabilities for functional testing, regression testing, GUI testing and data-driven testing.
WHITE PAPER:
This paper introduces coverage analysis as an important direction in the management of software testing. Specifically, this paper covers test assessment and improvement using McCabe IQ coverage analysis in the areas of functional testing, incremental testing, and unit level testing.
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
