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• Manufacturing ERP

  • GE customizes asset management tool JackBe Presto

    The water and power division of the manufacturing giant used the BI suite to harness real-time operational intelligence into its capital assets.

  • Early adopters say Internet of Things resets software, business models

    In a panel session at SapphireNow 2013, SAP users and a telecom company say sensors are the easy part of making machines talk to each other -- and us.

  • Infor customers ponder where legacy ERP fits in new social, Web push

    Customers of Infor use its legacy ERP brands that go back decades, but now are being challenged to move to the company's new Web architecture.

• SAP

  • SAP social collaboration strategy grinds forward with SAP JAM

    SAP Jam is an improvement over SAP StreamWork in terms of integration with business processes, but questions still remain over its viability, William Newman writes.

  • Analyst Jon Reed on SAP SapphireNow 2013, SAP Fiori

    Analyst Jon Reed gives his take on SAP Fiori, a collection of apps intended to cover a wide range of business processes as simply and efficiently as possible.

  • Ariba Network announces QuickBooks integration

    At its annual conference, Ariba announced a new tool by partner Dell Boomi that lets small businesses integrate their QuickBooks accounting with the Ariba Network.

• Oracle

  • Script writing rules for Oracle Hyperion Financial Management

    Accountants hate having to play with scripts. In this tip, TopDown Consulting explains how to build script rules so that accountants don't have to.

  • Domain-specific Oracle master data management

    Oracle master data management products are starting to merge various data management hubs, which is a help in particular vertical industries.

  • Privileged user management a must for DBAs

    Trust, but verify. Ronald Reagan made it popular, and it's certainly relevant for DBAs in today's consolidated, virtualized IT world.

• Business Analytics

  • In-memory analytics tools pack potential big data punch

    The faster analytics performance spurred by in-memory technology can help companies capitalize on big data, but there are barriers to be aware of.

  • Marketing and advertising remain sweet spots for big data technology

    Marketing and advertising are the sweet spots for big data, but those who serve up marketing insights and ad space will need to evolve to survive.

  • Strategies for de-cluttering business intelligence dashboard designs

    Expert Brian Jordan shows business intelligence managers how to avoid developing dashboards that overwhelm business users with too much information.

• Content Management

  • Get 'em ready: Tips for planning a SharePoint 2013 training program

    SharePoint is a complex application. But training business users for an upgrade to SharePoint 2013 doesn't have to be a daunting task for IT teams.

  • The organization of the future: Not just hybrid IT, but hybrid people

    The adoption of hybrid IT approaches creates a need for executives who can both formulate business objectives and assess IT requirements.

  • SharePoint technology feels growing pains as 2013 release arrives

    SharePoint 2013 adds new features to the collaboration software. But it comes at a time when SharePoint's value is being questioned in some quarters.

• Data Management

  • New BI stack tackles data load at Boston Children's Hospital

    Boston Children's Hospital upgraded its business intelligence architecture to boost enterprise reporting, a move that also required retraining users.

  • Expanded Hadoop use cases will drive need for new enterprise features

    With user interest rising, Hadoop vendors are trying to pave a path to higher adoption with add-ons that target issues holding the technology back.

  • Jim Goodnight on SAS in-memory analytics and the data scientist

    A podcast Q&A with SAS execs Jim Goodnight and Jim Davis looks at big data enablers, including in-memory analytics, and the role of data scientists.

• CRM

  • ACCE conference honors the best workers in the call center industry

    The ACCE conference celebrated its 10th anniversary with the ICMI awards dinner. Find out which companies were recognized for excellence in service.

  • Windows 8 operating system a marked change in touchscreen environments

    Move aside iOS: Windows 8 operating system could be what turns tablets and smartphones into serious business platforms.

  • Mobile technology makes time management challenging

    Mobile technology has made it easier to solve problems at the office while we aren't at the office. But all that connectedness could mean more work and less play.

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