Computer Support Services Reports

Expert assessment guide: Is VDI right for your organization?
sponsored by Accelera Solutions
ESSENTIAL GUIDE: Before you dive head-first into VDI, dip your toes in and see if it makes sense for your organization. Check out this expert E-Guide to determine if VDI is right for you.
Posted: 04 Feb 2013 | Published: 04 Feb 2013

Accelera Solutions

Simplified Solutions to Common IT Scenarios
sponsored by SmartDeploy
WEBCAST: Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.
Posted: 29 Mar 2012 | Premiered: Mar 28, 2012

SmartDeploy

Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

BMW Takes Remote Control: Automating Enterprise Management with Intel Active Management Technology
sponsored by Intel Corporation
CASE STUDY: Evaluation tests from BMW revealed that by integrating Intel® Active Management Technology, BMW could significantly increase its remote management capabilities and further strengthen security.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

Citrix VDI-in-a-Box for SMBs
sponsored by Citrix
VIDEO: This brief video introduces an innovative VDI deployment option: VDI-in-a-box. Discover how businesses of all sizes can leverage this solution to cost-effectively and easily deploy virtual desktops.
Posted: 22 Jun 2012 | Premiered: 20 Oct 2011

Citrix

PCs as Strategic Assets
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this paper you'll learn how managing PCs as strategic assets, streamlining processes, and buying more-capable PCs with built-in manageability that improve productivity and security, not only reduces TCO but also delivers measurable top-line benefits year after year.
Posted: 17 Aug 2010 | Published: 01 May 2009

Dell, Inc. and Intel®

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

The All New 2010 Intel Core vPro Processor Family and Windows 7: Your Best Choice for Business PCs
sponsored by Intel
WHITE PAPER: The all new Intel® Core™ vPro™ processor family complements the new Windows® 7 operating system by building effective trusted computing and management mechanisms into the hardware. Read this paper to learn more.
Posted: 04 Oct 2010 | Published: 25 Jan 2010

Intel

Aberdeen Study: Laptop Lost or Stolen? Five Questions to Ask and Answer
sponsored by Intel
ANALYST REPORT: For every 100 laptop PCs companies issue, 15 will never be seen again, according to this research report sponsored partly by Intel. Five will be lost or stolen (one recovered) and 11 will simply vanish, leaving companies stuck for millions of dollars in compromised data alone.
Posted: 27 Apr 2010 | Published: 01 Feb 2010

Intel

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation