EGUIDE:
This e-handbook explores how a pantheon of AI technologies -- from machine learning and natural language processing to image recognition and video search -- promises to revolutionise content management workflows and personalise customer experiences. Some words of caution, however. These are early days for AI-infused content management.
EGUIDE:
Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
EBOOK:
In this resource, experts determine the increasing relevancy of WCM from the perspective of the always-on customer. Access now to uncover methodologies for planning, customizing, and distributing content within the context of each user.
ANALYST REPORT:
This report by Forrester evaluates 10 WCM vendors on current offering, strategy, and market presence to help you pinpoint a solution that delivers the right digital experiences to your customers.
EGUIDE:
One of the many goals of digital transformation is to create a streamlined way of getting things done, where the information needed is always available. Achieving information governance is a good place to start. Read this expert guide to learn why establishing information governance can help you create and implement a digitization strategy.
EBOOK:
This expert handbook explores how to enable sound, machine learning-enabled analytics for content management systems. Find out how to support decision-making with rich, real-time ECM analytics and assess the impact of things like AI and big data on your content analytics strategy.
EZINE:
Uncover how the rapid adoption of data-analytics platforms by ANZ organizations is providing these companies better information about their customers to improve customer service by boosting reliability, improving security, and facilitating a more responsive customer culture.
WEBCAST:
Tune into the following webcast to hear from 9 brilliant minds as they reveal the secrets to optimizing IT and Service management through the use of cloud virtual environments.
EZINE:
Australia's workforce-management industry has rapidly shifted to embrace all manner of online innovation to allow firms to find, recruit, and train key staff from anywhere in Australia (and out of it).
EGUIDE:
Content management for unstructured documents and files once seemed impossible. Tap into this expert guide to see how technologies can enable businesses to start properly managing all their files, whether they're structured or not.
