INFOGRAPHIC:
Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.
WHITE PAPER:
Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically. What benefits could ECM bring to your agency?
WHITE PAPER:
This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads.
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
WHITE PAPER:
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
WHITE PAPER:
This paper details SAP's range of public sector solutions, designed specifically to assist government agencies in proactively monitoring their current and future spending. Learn how to get a better handle on unspent funds such as unliquidated obligations (ULOs) by drilling into layers of data to create accurate reports and projections in real time.
WHITE PAPER:
How can you tap into today's data growth trend to improve processes? This white paper examines the drastic explosion of data and explores how governments have begun to handle this massive influx of information.
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.