EGUIDE:
This e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition.
WHITE PAPER:
The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
EGUIDE:
This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC).
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
CASE STUDY:
In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili...
EZINE:
Despite the rise of smartphones and tablets, many organizations still depend on the IP telephone, because of its reliability and functionality.But with hundreds of models on the market and a plethora of available features, how do you choose the right one for your business? This issue of Network Evolution dials in on that question and more.
EGUIDE:
This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.
