IT Channel Management Reports

MicroScope – May-June 2024: The challenge of our time
sponsored by MicroScope
EZINE: In this issue, explore what you can do to help customers on their net-zero journeys as sustainability grows in importance in the boardroom. Also read up on the benefits of refurbished kit, and learn how Tech Channel Ambassadors are promoting careers to young people and reskillers
Posted: 02 May 2024 | Published: 03 May 2024

MicroScope

MicroScope January-February 2024: Things are looking up for 2024
sponsored by MicroScope
EZINE: In this issue, catch up on what experts predict for the year ahead in the channel business, as well as a look back on 2023. Also, read about upcoming areas for growth and the importance of understanding cloud reselling to demystify customer needs
Posted: 04 Jan 2024 | Published: 05 Jan 2024

MicroScope

MicroScope: Chart course to Covid-19 recovery
sponsored by MicroScope
EZINE: Customers have had to react to changes caused by the pandemic, so what decisions have they made in the past year? In this issue, we explore how businesses have adapted to the new normal, different approaches to remote working, and take a look at the challenge of sustainability
Posted: 08 Apr 2021 | Published: 09 Apr 2021

MicroScope

The Secret to Effective Social Customer Engagement
sponsored by Hootsuite
EGUIDE: This e-guide investigates the tools and strategies to make social customer engagement work for your organization, big or small. Learn how to choose the websites and technologies that work best with your business goals.
Posted: 05 Nov 2013 | Published: 05 Nov 2013

Hootsuite

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels
sponsored by Genesys
CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
Posted: 16 Sep 2013 | Published: 28 Feb 2013

Genesys

E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

Pillar Data Systems

Hyper-converged technology evolves into compelling sales pitch
sponsored by TechTarget IT Channel
EBOOK: Hyper-converged technologies are developing into an attractive option for customers looking to keep IT resources at home in their data centers.
Posted: 10 Apr 2017 | Published: 10 Apr 2017

TechTarget IT Channel

IT Services Guide: What to Know About the Future
sponsored by Autotask Corporation
EGUIDE: This expert e-guide covers the ever shifting IT channel market and teaches you how to keep up with the constant changes.
Posted: 07 Feb 2014 | Published: 07 Feb 2014

Autotask Corporation

Digital Turning Point: Turning Reluctant Channel Partners into Agents of Change
sponsored by MicroScope
EZINE: Digital transformation is more than a marketing pitch, it's a step forward into the next generation of channel partnership. Access this channel analysis e-zine to learn how to turn your reluctant channel partners into agents of change.
Posted: 04 Apr 2017 | Published: 31 Mar 2017

MicroScope

A Beginner’s Guide to Partner Marketing with Content Syndication
sponsored by TIE Kinetix
WHITE PAPER: B2B professionals need to ensure their partners have up-to-date information, and that their web content is consistent and relevant across all channels. To simplify channel marketing, savvy businesses are looking towards channel content syndication.
Posted: 13 Nov 2013 | Published: 13 Nov 2013

TIE Kinetix