EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
EGUIDE:
Information security practices of government organizations is at an all time high as attackers begin to focus on critical infrastructures and resources. This expert e-guide, presented by SearchSecurity.com, explores where government organizations need to direct their efforts in order to understand and properly mitigate critical threats.
WHITE PAPER:
This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems.
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
WHITE PAPER:
There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more.
EGUIDE:
Uncover why many government agencies risk missing the IPv6 transition deadline and how your enterprise stands to benefit by making the IPv6 transition in a timely manner.
WHITE PAPER:
When you understand people and their names in context and in real time, you have an increased capability to preempt threats and fraud. Find out what you can do to help protect your business.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
