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In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users.
WHITE PAPER:
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
WHITE PAPER:
To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
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Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
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The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.
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This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
WHITE PAPER:
Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
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This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
WHITE PAPER:
This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.