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Your Guide to Improving IT Service Visibility sponsored by Pangea Systems WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services. Posted: 25 Jun 2014 \| Published: 20 Mar 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Auditing \| IT Departments \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012 sponsored by Hewlett-Packard Enterprise WHITE PAPER: This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more. Posted: 28 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Analytic Applications Software \| Application Monitoring \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Process Management \| Business Service Management \| Business Service Management Software \| Data Analytics \| IT Management \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| Troubleshooting

IT Service Management: Lay the foundation for reliable IT operations and support sponsored by BMC-Accenture WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential. Posted: 19 Aug 2011 \| Published: 19 Aug 2011 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL \| SOA

The Future of IT: From Chaos to Service Automation sponsored by ServiceNow WHITE PAPER: In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: CIOs \| Cloud Computing \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Software as a Service

The Software-Defined Data Center is Key to IT-as-a-Service sponsored by Avaya WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service. Posted: 19 Sep 2013 \| Published: 31 Aug 2013 TOPICS: CIOs \| Data Center Infrastructure Efficiency \| Infrastructure Management \| IT Management Services \| IT Services \| Network Infrastructure \| Network Management \| Networking \| Server Virtualization \| Software Architectures

SaaS Takes Center Stage in 2014 sponsored by IBM WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic. Posted: 02 Oct 2014 \| Published: 29 Jul 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Software \| Software as a Service

Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives sponsored by ISACA WHITE PAPER: This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives. Posted: 10 Feb 2010 \| Published: 01 Dec 2009 TOPICS: Cloud Computing \| Compliance (Systems Operations) \| Governance, Risk, Compliance (GRC) \| Infrastructure Services \| IT Services \| National Institute of Standards and Technology \| Platform as a service \| Scalability Testing \| Software as a Service

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 23 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

Want Personalized Service Delivery? Consider MyIT. sponsored by BMC Software WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time. Posted: 20 Dec 2013 \| Published: 20 Dec 2013 TOPICS: Application Performance Management \| Applications Management \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services sponsored by Lenovo and Intel WHITE PAPER: This white paper details the value of an exceptional support team. Posted: 17 Oct 2014 \| Published: 01 Aug 2013 TOPICS: Data Center Management \| Data Centers \| IT Consulting Services \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Server Management