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This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.
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Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
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Network operators are under pressure to enhance network coverage, reliability, and capacity, while increasing the quality of the mobile experience. Heterogeneous networks (HetNets) -- more diversified access networks -- are emerging as a strategy to bridge the cost and capacity gap and meet demand.
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Companies are now going beyond simple high-speed Wi-Fi to ensure a seamless consumer experience. This guide outlines how retailers now have access to the same analytics online retailers.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.